Mr Green Casino Review: 5 major points to know of

Mr Green is pretty well-known in the online casino world. The site launched in 2008 so is one of the oldest and most experienced online casinos that’s still running. But this doesn’t guarantee that it’s good so we went to find out within this Mr Green Casino review.

Overall, we have given Mr Green a high rating. They have some pretty good features like exclusive slots and games, 24/7 customer support, and no deposit free spins for new players.

We’ve also listed them as one of the top online casinos for UK players at the moment. Read on to see why we rate them so highly.

1. Is Mr Green legit?

Mr Green is a Malta-based online casino that was run by the former founders of the Betsson brand until the start of 2019. At that time, Mr Green was purchased by William Hill PLC (one of the largest gambling companies in the world and a sportsbook with 5 pound minimum deposit).

William Hill PLC is listed on the London Stock Exchange, so Mr Green is part of a publicly-traded company. This means that shares in the company can be purchased by members of the public and that the sales and internal operation of the company are heavily regulated. This is good news if you’re concerned with legitimacy, as traded companies are held to high standards.

To operate, Mr Green holds a licence from the UK Gambling Commission which allows them to legally accept UK players. All of Gamblermaster’s real money UK casinos hold this licence.

The commission is not afraid to issue fines when their regulations aren’t met. William Hill know this as they were fined £6.2 million in 2018 for failing to comply with UK anti-money laundering regulations:

This did all happen before William Hill bought Mr Green though.

2. Mobile gaming

Mr Green has gone further than many other casinos when it comes to mobile gaming.

Most casinos will have a mobile optimised website that you can access from the web browser on your phone or tablet, but it is much less common for casinos to have dedicated mobile apps. Only the biggest brands have mobile apps.

But it’s also with the games themselves where Mr Green has excelled on mobile.

For example, along with NetEnt, they launched a new Live Beyond Live experience for live casino fans in 2018 which was only available on mobile initially.

At the time, it was one of the most advanced live table experiences available and only available to their players.

They also have exclusive slots that can’t be played anywhere else. So you’re likely to find something unique. Considering how difficult it is to find something unique in an online casino, this is a very good part of our Mr Green Casino review.

3. Bonuses and Free Spins

Unfortunately, Mr Green have removed advertising of any bonuses from their site. This is disappointing for new players as many expect to be rewarded when signing up as a new player.

View sites with a top online casino bonus to find an alternative.

Hopefully they will decide to add them in future.

4. Customer support (will you get an answer?)

The customer support options that they offer are very good.

Mr Green have agents on hand 24/7. You can contact them via Live Chat, telephone, or email whenever you need.

Not only this, but Mr Green have a vast library of articles in their Help section. So if you want to find an answer to a common question, simply search there:

Enter a query, like ‘withdrawals’, and you’ll quickly be given all their information on the topic.

5. What do Players think of Mr Green?

But what are people saying about Mr Green online?

Well, if you take a look at their TrustPilot page then you can see that they have an ‘average’ rating of 3.0 stars out of 5:

This might not look great – but it is quite a good rating for an online casino.

Why? Because online casinos are in the business of losing money. No one likes losing money so they get a lot of criticism.

However, Mr Green have a significant number of positive reviews if we look at the breakdown:

In fact, there are easily more excellent and great reviews than there are poor and bad.

These numbers are very good, especially when you consider around 3000 reviews have been left overall.

Nevertheless, there are legit customer complaints. For example, some are annoyed about the verification taking too long when withdrawing their winnings:

Slow verification for payouts is a tricky subject and often depends on each case. Mr Green is an instant withdrawal casino UK which means they offer payment methods that process payouts instantly. The problem is that all UK casinos need to approve withdrawals and if verification is required at this step then this can slow payouts down considerably.

To try and speed things up you should have up-to-date documents. But it is true that it can take a while even with these.

But you’ll find a lot of others claiming the games are rigged and a scam:

The problem with complaints like this is they’re unfounded. No casino registered and operating within the United Kingdom can host scam games. All games are audited independently to ensure fairness.

Mr Green Review Summary

Mr Green is a good, legitimate casino that is certainly worth your attention.

In particular, we appreciate:

• Well received online by previous players
• Exclusive slots and games
• Around-the-clock support

If you like the sound of Mr Green, then make sure to try them out and leave a review on our site.